Nitor stands out as the company making digital development sustainable. Nitor’s seasoned Digital Engineers design and develop strategies, technologies, and working culture with their clients that keeps pace with the times. Transparency is a clear part of the company’s culture.
To streamline their daily operations, they use Cinode’s platform.
– Cinode is an excellent fit for consulting companies and is the best solution we have seen. We also like that the platform is scalable and allows us to build our partner network in a modern way, says Otto Manninen, Sales and Marketing Director at Nitor.
Nitor’s strategies, technical solutions, and company culture are grounded in empathy for people and sustainability. The company’s clients are part of the work community, so it is natural for them to share their award-winning work culture.
Since its foundation in 2007, the company has grown for 16 consecutive years and now consists over 300 specialists, with offices in Helsinki, Tampere, and Stockholm. The company focuses on building long-term relationships with its customers. In order to succeed, having a clear overview is essential.
– We had several internally developed systems and processes. As we have grown rapidly, it was really time to gain better visibility and work more systematically. Previously, we used Excel, Trello, and various internally developed systems. Additionally, we were dependent on specific individuals, says Otto Manninen.
When Nitor was searching for a solution, the most important priority was to get control over their current and future utilization overview.
– We are a flat organization with strong transparency. Therefore, we want this kind of visibility where everyone can see who is working on what and who is available in the future. The fact that Cinode also solved several other problems made it even more obvious in the choice of tool, says Otto.
Nitor has also improved its ability to gather valuable data and trends regarding both won and lost business by becoming more adept at adding additional information. Furthermore, they have significantly enhanced internal collaboration through the use of Pipeline views.
– Cinode has resulted in us having a better overview of our entire operation. With everything being more visible, it has become easier to communicate new opportunities to our experts. We also like how the tool structures our internal expertise and allows us to see the competence needs already in our sales pipeline, adds Otto.
Jami Sjöblom, Director of Sales and Partnerships, was already drawn to Cinode’s platform even before joining Nitor.
– Cinode is the best tailored solution for IT consulting companies on the market.
Nitor has various partners, freelancers, and subcontractors. Previously, the workflow was quite slow with manual email communications. Moreover, the work became dependent on individuals as the partner inquiries were in individual e-mails.
– Now, instead, we have all our partners in Cinode and can smoothly advertise our roles and what we are looking for. It is easier for both us and our partners, who can easily view and respond to inquiries regarding available assignments. Transparency reduces the dependence on individuals, simplifying our internal work, says Jami.
Cinode Partner enables the creation of alliances and partnerships with other companies, subcontractors, and freelancers. By improving collaborations and reducing lead times, companies strengthen their partner business.
– Cinode is an excellent fit for consulting companies and is the best solution we have seen. We also appreciate that the platform is scalable while allowing us to build our partner network in a modern way, says Otto.
Implementing and onboarding a SaaS platform in larger organizations can be time-consuming and challenging. Cinode always strives to make the implementation process as smooth as possible and tailors the strategy to each customer’s unique needs. Good support and close dialogue with the customer are crucial for enabling an efficient implementation. Nitor appreciates all the support from Cinode.
– We have a shared Slack channel. We have also had weekly meetings with our Customer Success Manager, Milos, to discuss updates. This allows us to make the most of Cinode while also providing feedback and suggestions for improvements, concludes Jami.
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Mattias Loxi, Co-Founder / CMO
Mattias Loxi, Co-Founder / CMO