Telia Cygate strengthens partner programs and tender success with Cinode’s certification management

For consulting firms that partner with technology vendors, a missed certification can result in significant revenue losses. Here’s how Telia Cygate uses Cinode’s certification management to stay fully in control.

The Challenge

For a systems integrator with approximately 650 employees and strategic partnerships with leading technology vendors, certifications are more than professional development. They are business-critical.

– Our partner programs are built, in part, on certifications. If we lack the right certification, it can mean significant revenue losses or even losing out on public tenders altogether, explains John Gustafsson, Head of Consulting Excellence at Telia Cygate.

The Solution

In close collaboration with Telia Cygate and other customers, Cinode developed a certification management feature. Administrators can build a curated catalog of approved certifications and courses, while employees select from the list, ensuring consistency and high data quality across the organization.

The feature also allows targets to be set for the number of certified professionals per certification and tracks progress against deadlines enabling Telia Cygate to proactively meet partner program requirements.

The Result

Telia Cygate now has full visibility over its certifications. They can easily see which certifications exist, when they expire, and which need to be renewed. This allows them to act proactively instead of reacting when it’s already too late.

The data is clean, reliable, and easy to keep up to date. The information can be used directly in reports, profiles, and CVs.

Certification management is part of Telia Cygate’s broader use of Cinode. Through the platform, they have moved from fragmented data to a holistic view of the entire consulting business, with revenue and utilization forecasts presented to strategic leadership and senior management at Telia Sweden.

– With Cinode’s certification management, we can ensure that the right certifications are always in place. It’s proof of a value-based partnership, concludes John Gustafsson.

About Telia Cygate

Telia Cygate is one of Sweden’s leading systems integrators, specializing in networks, security, and hybrid cloud. The company employs approximately 650 people, a large portion of whom are consultants, and operates across 20 offices in Sweden. Telia Cygate has been fully owned by Telia Company since 2006.

With strategic partnerships with Cisco, Fortinet, HPE/Aruba, Check Point, and Microsoft, Telia Cygate has received several major industry awards over the past year, including Fortinet Partner of the Year 2025, HPE Partner of the Year in Northwestern Europe for networking solutions, and multiple prestigious Cisco awards, such as “Security Partner of the Year” and “Customer Experience Partner of the Year.”