{"id":51205,"date":"2026-09-10T11:54:24","date_gmt":"2026-09-10T09:54:24","guid":{"rendered":"https:\/\/cinode.com\/"},"modified":"2026-09-10T11:54:29","modified_gmt":"2026-09-10T09:54:29","slug":"everyone-at-your-consulting-firm-gets-their-own-cinode-agent-in-slack-and-teams","status":"publish","type":"post","link":"https:\/\/cinode.com\/fi\/blogi\/cinode\/everyone-at-your-consulting-firm-gets-their-own-cinode-agent-in-slack-and-teams\/","title":{"rendered":"Everyone at your consulting firm gets their own Cinode agent in Slack and Teams"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>\u201cWho\u2019s available right now with Java-skills?\u201d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Just ask in Teams. Get the answer in seconds, with direct links to the relevant information in Cinode. Then ask the agent to add a note to the client, schedule a follow-up for Tuesday, and keep an eye on the role that expires in three weeks. All without opening a single browser tab.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cinode Chat gives every user at your company their own agent in Slack or Microsoft Teams. You talk to it in plain language. It responds using live data from your Cinode account \u2013 but only the data you are personally authorized to access. It can take actions on your behalf, monitor the things you have asked it to track, and message you privately when something requires your attention.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your colleague in the same channel has their own agent, with their own view of the data. That is the key difference compared with a traditional chat integration \u2013 and we will come back to why it matters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is no new interface to learn. If you know how to send a message, you already know how to use it.<\/p>\n\n\n\n<h2 id=\"h-what-do-we-mean-by-your-own-agent\" class=\"wp-block-heading\">What do we mean by \u201cyour own agent\u201d?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A Cinode agent is an AI assistant in Slack or Microsoft Teams that is tied to you as an individual.<\/strong>&nbsp;It identifies you through your verified Slack or Teams account, operates within your exact Cinode permissions, retrieves answers from your Cinode account in real time, and can take actions on records you are responsible for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Three things make it&nbsp;<em>your<\/em>&nbsp;agent rather than a company-wide bot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>It knows who you are.<\/strong>\u00a0Your identity comes from your verified account in the chat platform, never from something written in a message. No one can ask the agent to act as someone else.<br><\/li>\n\n\n\n<li><strong>It sees what you see.<\/strong>\u00a0Every answer respects your access level, teams, and clients. If you cannot see something in Cinode, the agent cannot show it to you either.<br><\/li>\n\n\n\n<li><strong>It does what you ask it to do.<\/strong>\u00a0Your monitors, reminders, and tasks are created by you, directly in the chat, without involving an administrator.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The agent runs on the same Cinode platform in both Slack and Microsoft Teams, providing a consistent experience regardless of which tool your company uses. Additional chat platforms can be added to the same agent over time.<\/p>\n\n\n\n<h2 id=\"h-one-agent-per-person-and-why-that-matters\" class=\"wp-block-heading\">One agent per person \u2013 and why that matters<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Almost every platform in our industry lists Slack and Microsoft Teams among its integrations. In practice, this often means a notification feed: the system posts messages into a channel, but you cannot ask it anything in return.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The one-way flow is not even the biggest limitation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bigger issue is that everyone in the channel sees the same message. That means the feed can only contain information that the least privileged person in the channel is allowed to access. A resource manager may need visibility into the availability of the entire team. An individual consultant does not need access to every colleague\u2019s assignments and clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That leaves two options, and neither is particularly good. Either you keep the information so generic that it is not useful to anyone, or you restrict the channel to a handful of managers \u2013 leaving everyone else dependent on asking a manager for the information they need.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One agent per person removes that trade-off.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same channel can include a salesperson, a resource manager, and three consultants. Everyone can ask questions freely and receive answers based on their own permissions. No one sees anything they are not already authorized to access in Cinode.<\/p>\n\n\n\n<h2 id=\"h-what-this-looks-like-in-practice\" class=\"wp-block-heading\">What this looks like in practice<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Resource Manager<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cWho in my team is available from next month?\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192 Monitors availability, roles that are coming to an end, and certifications across your team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sales and Key Account Managers<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cWhich roles are we currently staffing for Acme?\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192 Answers questions about clients, contacts, and active roles \u2013 and lets you document updates directly in the same conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Consultant<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cWhat\u2019s missing from my profile?\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192 Suggests what should be added and reaches out when your profile starts falling behind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Partner Manager<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cNotify me as soon as a new role is created.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192 Monitors new roles that can be matched with partners and subcontractors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Management<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cGive me a weekly summary of roles ending within the next 30 days.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2192 Summarizes what has changed and posts it in the channel you choose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Five people. Five agents. One platform. And none of them had to configure anything in a system interface.<\/p>\n\n\n\n<h2 id=\"h-how-to-talk-to-your-agent\" class=\"wp-block-heading\">How to talk to your agent<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>@mention it in a channel<\/strong>\u00a0when you want to bring it into a conversation the team can see \u2013 for example in your staffing channel or a sales thread.<\/li>\n\n\n\n<li><strong>Send it a DM<\/strong>\u00a0when you want a private conversation involving your own data.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The agent remembers the context of your conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask, \u201cWho\u2019s available in October?\u201d and follow up with, \u201cWhich of them have worked with Azure?\u201d without starting over or mentioning the agent again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A search field starts from scratch every time. Your agent does not.<\/p>\n\n\n\n<h2 id=\"h-what-your-agent-can-answer\" class=\"wp-block-heading\">What your agent can answer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The agent can answer questions about people, skills, availability, roles, teams, projects, clients, contacts, certifications, and profiles. It retrieves the information in real time and responds with a clear summary and direct links into Cinode, so you\u2019re always just one click away from the relevant record.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At its core, this comes down to the three questions that drive profitability in a consulting firm:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who knows what? Who is available? What can we sell?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The difference is that you can now ask those questions at the exact moment they arise:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cWho is on the bench and available from next month?\u201d<\/li>\n\n\n\n<li>\u201cWhich consultants in my team have certifications expiring this quarter?\u201d<\/li>\n\n\n\n<li>\u201cWhich roles are we currently staffing for Acme?\u201d<\/li>\n\n\n\n<li>\u201cWhich client contacts haven\u2019t we followed up with in a while?\u201d<\/li>\n\n\n\n<li>\u201cShow me my open tasks for this week.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">None of these questions are impossible to answer today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But finding the answer usually requires someone to log in, search, filter, and sometimes export data. That friction means the question often never gets asked in the middle of a client conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And that is how available capacity quietly turns into unutilized capacity.<\/p>\n\n\n\n<h2 id=\"h-your-agent-can-take-action-too\" class=\"wp-block-heading\">Your agent can take action too<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to finding information, the agent can create and update&nbsp;<strong>tasks, notes, and meetings<\/strong>&nbsp;on your own record and for the clients you are responsible for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Say, \u201cAdd a note to Acme\u201d or \u201cSchedule a follow-up meeting next Tuesday at 3 PM,\u201d and the agent will do it \u2013 and always confirm what it has done.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the underestimated half of the equation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM data in consulting firms is rarely inconsistent because people do not care. It is inconsistent because someone is expected to document a meeting five minutes later, in another window. If they remember to do it at all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Move that documentation into the same conversation where the meeting is already being discussed, and a large part of that information loss disappears.<\/p>\n\n\n\n<h2 id=\"h-monitoring-you-set-up-yourself\" class=\"wp-block-heading\">Monitoring you set up yourself<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of digging through settings, simply tell your agent:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSend me a weekly summary of roles ending within the next 30 days.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The agent creates a recurring subscription and posts it in your conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can list, pause, resume, or remove your monitors whenever you want \u2013 simply by asking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Some of the things your agent can monitor for you include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Roles ending, roles starting, and employees without a current role.<\/li>\n\n\n\n<li>Certifications and tasks approaching their expiry or due dates.<\/li>\n\n\n\n<li>Won projects and projects nearing completion.<\/li>\n\n\n\n<li>New client contacts and contacts that have not been followed up.<\/li>\n\n\n\n<li>Profile updates and inactive profiles.<\/li>\n\n\n\n<li>Custom monitors, as well as real-time alerts the moment a new role is created.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can also create one-off reminders in plain language, such as:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cRemind me about this thread in six weeks.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The agent will come back to you when the time comes.<\/p>\n\n\n\n<h2 id=\"h-it-reaches-out-before-you-miss-something\" class=\"wp-block-heading\">It reaches out before you miss something<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your agent is proactive, not just reactive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tasks.<\/strong>\u00a0When someone assigns you a task in Cinode, you receive a private message with the details and quick actions \u2013 mark it complete or snooze it without opening Cinode.<\/li>\n\n\n\n<li><strong>New roles and summaries.<\/strong>\u00a0Scheduled digests and real-time role alerts are delivered to the channel or DM you choose, so your team can see what is changing.<\/li>\n\n\n\n<li><strong>Your profile.<\/strong>\u00a0The agent reaches out directly to the consultant when their profile starts falling behind \u2013 missing skills, assignments that were never added, or a profile summary that has not kept up. It does not just remind you. It suggests what should be added.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">That last point is worth emphasizing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Profile quality is not an administrative issue. Your consultant profiles are part of what you put in front of clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A profile missing the three most recent assignments can cost you opportunities. And consultants rarely update their profiles because a reminder is sitting inside a system they are not currently using.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now the reminder appears in the chat tool they already have open all day \u2013 together with suggestions for what to add.<\/p>\n\n\n\n<h2 id=\"h-the-agent-is-yours-but-the-data-is-still-protected\" class=\"wp-block-heading\">The agent is yours \u2013 but the data is still protected<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is the obvious and entirely valid concern when giving an AI agent access to staffing and client data, and it deserves a clear answer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Security is enforced in every response, not added as a layer around the outside:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>You are always you.<\/strong>\u00a0Your identity comes from your verified Slack or Teams account. No one can ask the agent to act as someone else.<\/li>\n\n\n\n<li><strong>Restricted to your permissions.<\/strong>\u00a0Every answer respects your access level in Cinode, including your teams and clients.<\/li>\n\n\n\n<li><strong>Admin fields remain protected.<\/strong>\u00a0Sensitive employment information is kept completely outside the agent.<\/li>\n\n\n\n<li><strong>Designed to resist manipulation.<\/strong>\u00a0Built-in safeguards are designed to ignore attempts to override instructions, retrieve hidden data, or lead the agent outside its permitted scope.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Sharing a channel does not expand anyone\u2019s access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is precisely why one agent per person can operate in an open channel in a way that a shared notification feed cannot.<\/p>\n\n\n\n<h2 id=\"h-two-ways-to-get-your-own-cinode-agent\" class=\"wp-block-heading\">Two ways to get your own Cinode agent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are two ways to connect an AI agent to your Cinode data. Neither requires a developer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The difference is where you interact with it \u2013 your team chat or your own AI client \u2013 and whether the agent proactively reaches out or waits for you to ask.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><\/td><td><strong>Cinode Chat<\/strong><\/td><td><strong>Cinode MCP Server<\/strong><\/td><\/tr><tr><td><strong>Where you use it<\/strong><\/td><td>Slack and Microsoft Teams.<\/td><td>Your own AI client \u2013 Claude, ChatGPT, Copilot, or Gemini.<\/td><\/tr><tr><td><strong>Activation<\/strong><\/td><td>An admin activates it once for the whole workspace.<\/td><td>Included up to your API limit; each user connects their own client.<\/td><\/tr><tr><td><strong>Proactive<\/strong><\/td><td>Included \u2013 notifications, monitoring, and real-time alerts.<\/td><td>Can be scheduled or built in your own AI client.<\/td><\/tr><tr><td><strong>Key strength<\/strong><\/td><td>Answers and actions directly in the conversations where your team already works.<\/td><td>Flexible analysis \u2013 combine Cinode data with other sources and information.<\/td><\/tr><tr><td><strong>Separate LLM license<\/strong><\/td><td>Not required.<\/td><td>Yes \u2013 you use your existing ChatGPT, Claude, or other AI subscription.<\/td><\/tr><tr><td><strong>Best suited for<\/strong><\/td><td>Everyday questions and workflows across the company, from day one.<\/td><td>More complex questions, users already working in, an AI client, and custom automations.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In short,&nbsp;<strong>Cinode Chat is the agent that comes to your entire team and proactively reaches out when something matters.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;<a href=\"https:\/\/cinode.com\/fi\/api-and-integrations-fi\/\">Cinode MCP Server<\/a>&nbsp;is the connection that gives the AI client you already use access to your Cinode data. It lets Claude, ChatGPT, or another AI client reason more freely across that data \u2013 and you can build on top of it as far as you want,&nbsp;<a href=\"https:\/\/cinode.com\/en\/blogi\/reference-case\/how-logikfabriken-leverages-mcp-and-cinode-to-drive-sales-and-resource-efficiency\/\">just as Logikfabriken has done with its own Slack bot.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also read more about&nbsp;<a href=\"https:\/\/cinode.com\/fi\/ai-cinodessa\/\">how we approach AI at Cinode.<\/a><\/p>\n\n\n\n<h2 id=\"h-how-to-get-started\" class=\"wp-block-heading\">How to get started<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Setup takes place in Cinode\u2019s configuration guide, which walks your administrator through the process step by step. No manual is required. You simply connect the requested accounts when prompted.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Activation.<\/strong>\u00a0An administrator activates the add-on and connects Cinode through the configuration guide using Cinode Flows.<\/li>\n\n\n\n<li><strong>Slack.<\/strong>\u00a0Approve the Cinode app in your workspace.<\/li>\n\n\n\n<li><strong>Microsoft Teams.<\/strong>\u00a0Your Teams administrator uploads and pins the Cinode Teams app using the link provided in the guide, then signs in with Microsoft so Cinode can identify which Microsoft 365 organization the app belongs to.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once that one-time setup is complete, everyone in the workspace has their own agent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full setup details are available in our&nbsp;<a href=\"https:\/\/support.cinode.com\/en\/articles\/761683-meet-the-chat-assistant\">support article about Chat Assistant<\/a>.<\/p>\n\n\n\n<h2 id=\"h-why-one-agent-per-person-changes-everyday-staffing\" class=\"wp-block-heading\">Why one agent per person changes everyday staffing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cinode contains the data that drives a consulting business: who is available, which roles are about to end, which certifications expire next month, and which client relationships have gone quiet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The problem has never been the data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The problem is accessing it at the exact moment you need it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No logging in.<\/strong>\u00a0Ask in the tool you already have open all day and get an answer in seconds.<\/li>\n\n\n\n<li><strong>Nothing falls through the cracks.<\/strong>\u00a0Roles ending, extensions, and client contacts going quiet come to you before they become a problem.<\/li>\n\n\n\n<li><strong>Everyone can help themselves.<\/strong>\u00a0Each person gets answers based on their own permissions, removing managers as information bottlenecks.<\/li>\n\n\n\n<li><strong>Less admin.<\/strong>\u00a0Fewer manual searches and exports mean more time for staffing, sales, and delivery.<\/li>\n\n\n\n<li><strong>Where your team already talks.<\/strong>\u00a0Insights appear in the channels where decisions are actually being made.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In short, Cinode goes from being a system you visit to an agent working alongside everyone in your company.<\/p>\n\n\n\n<h2 id=\"h-frequently-asked-questions\" class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is a Cinode agent?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An AI assistant in Slack or Microsoft Teams tied to you as an individual. It identifies you through your verified chat account, operates within your Cinode permissions, responds using live data, and can take actions on the records you are responsible for.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does every user really get their own agent?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Everyone in the workspace can talk to the agent and receives answers based on their own permissions, teams, and clients. Monitoring, reminders, and notifications are configured individually.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does it work across multiple channels?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Talk to it in any channel by mentioning it, or privately via DM. Each conversation is handled separately, and you choose where scheduled monitors and updates are delivered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does it behave differently in Slack and Microsoft Teams?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. Both platforms run on the same agent, so the experience is consistent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Who can see what?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Each user can only access the data allowed by their own Cinode permissions. Sharing a channel does not expand anyone\u2019s access.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the difference between Cinode Chat and Cinode MCP Server?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Neither requires development.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cinode Chat lives inside Slack and Teams, is activated once by an administrator, and is then available across the workspace. It can proactively send notifications, monitoring updates, and alerts without waiting for you to ask.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The MCP Server instead connects your Cinode data to the AI client you already use, such as Claude or ChatGPT, and is included up to your API limit. It responds when you ask, but gives you more freedom to reason across Cinode data and combine it with other sources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many consulting firms use both.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can the agent change data in Cinode?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, within your permissions. It can create and update tasks, notes, and meetings on your own record and for the clients you are responsible for, and it always confirms what it has done.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do consultants need training?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. There is no new interface beyond sending a message. Anyone who can use Slack or Teams can use their agent.<\/p>\n\n\n\n<h2 id=\"h-see-it-in-action\" class=\"wp-block-heading\">See it in action<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The easiest way to understand what having your own agent can do for everyday staffing is to see it answer your own questions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/cinode.com\/fi\/book-demo\/\">Book a demo<\/a>&nbsp;and try it for yourself.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cWho\u2019s available right now with Java-skills?\u201d Just ask in Teams. Get the answer in seconds, with direct links to the relevant information in Cinode. Then ask the agent to add a note to the client, schedule a follow-up for Tuesday, and keep an eye on the role that expires in three weeks. 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